 Customtel products
Our broad range of telecommunications products are chosen for their reliability and
advanced technology. All of these products can be supplied with the Telstra Business Systems™ badging and backing or as directly supplied systems.
Our key partners and their products include:
LG Nortel IPECS systems
The latest in Voice over IP technology including advanced Unified Communication and Messaging applications for the 21st century business
- Click here for Ipecs brochure
 
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LG Nortel Aria systems
Digital telephone sytems for 3 -100 employee businesses with a rich suite of applications and unsurpassed reliability, the LG Nortel Aria family is the highest selling business telephone system in the Australian SME market.
- Click here for Aria IP Enabled brochure
 
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Nortel BCM systems
Internationally recognised as a leading edge Voice over IP system (VOIP), the BCM provides a highly reliable platform for businesses from 10 - 200 employees.
- Click here for BCM brochure
   
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Applications
Customers' requiring more advanced applications have access to a suite of products and services that augment our telephone systems.
Call Centre Aplications including:
- Real Time reporting software
- Voice recording
- Computer Telephony Integration
- CRM Integration (Maximiser, Outlook, ACT, Access, SQL databases)
- Outbound Telemarketing Software
- Unified Communications
- Wireless solutions
- Multi Site Networking
- Remote Worker solutions
- Click here for Cytrack brochure ver 1
- Click here for Cytrack brochure ver 2
 
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Peripherals
We supply a suite of peripheral products that include:
- Audioconferencing equipment
- Wired & Wireless Headsets
- Cordless telephones
- Call management Software
 
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Cabling
To ensure a complete satisfaction we provide fully certified cabling solutions using
the highest quality CAT 5/6 technology, including Patch Panels, Cable Management and Communications Cabinets via our professional ACMA licenced technical staff.
 
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Telstra Mitel 3300 IP Communications Platform (10 to 65,000 users)
The Telstra Mitel® 3300 IP Communications Platform (ICP) provides enterprises with
a highly scalable, feature-rich communications system designed to support businesses
from 10-65,000 users.
The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded
applications including standard unified messaging, auto-attendant, ACD and wireless.
Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless
IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.
The 3300 ICP provides organizations with the opportunity to IP enable their legacy
PBX's, protecting existing investments while delivering all the advantages of a
converged infrastructure.
At the user level the 3300 ICP supports the industry's largest range of desktop devices
including entry-level IP phones, Web-enabled IP devices, wireless handsets
(WiFi or IP DECT) and full-duplex IP audio conference units.
Mitel's track record of innovation at the desktop is continued through the Navigator -
integrating two of the most used business tools, the PC and the phone,
to deliver real benefits to the user.
The 3300 ICP also supports a powerful suite of applications including multimedia
collaboration, customer relationship management and unified messaging.
Industry standard Application Programming Interfaces (APIs) are supported for
extensive third-party applications through Mitel Solutions Network (MiSN).
- Click here for Mitel Brochure
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Telstra Ericsson Business Phone
The BusinessPhone 250 digital telephone system is the core of office
communications
solutions for organisations requiring between 20 and 200 extensions at a single location.
All system hardware and software in the BusinesPhone solution is modular.
This makes it adaptable to a wide range of capacity and functional requirements,
provides the capability for further system expansion and feature enhancement at any time,
and protects investment. The BusinessPhone solution offers an integrated IP gateway
that can be used to build corporate networks based on IP.
Both the Ericsson Business Phone and Mitel are jointly supported and fully maintained
by Telstra and CustomTel.
-Click here for Ericsson brochure
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Life Size/ Polycom Video Conferencing System
These award-winning systems provide easy to use, high definition quality video at
industry-leading price and performance. Ideal for both enterprises expanding and upgrading their video infrastructure, and new users seeking the benefits of video, these systems can
bring a telepresence experience to any meeting room.
- Click here for Lifesize brochure
- Click here for Polycom brochure
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Latest Brochure
Customtel's latest brochure is now online! Click here to view or download the brochure (PDF format).
Amazing Deals
Unbeatable Telstra offers available now from Customtel! Take advantage of
these amazing deals
Click here for more info or visit the deals page.
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